PRIVACY POLICY

Effective Date: September 15, 2023

1. Information We Collect

We may collect the following types of information when you use our Services:

Personal Information: This includes your name, contact information (such as email address and phone number), and any other information you provide to us when creating an account or using our Services.

Service Information: We collect data related to the services you request or provide through our platform, including appointment details, location data, and communication records.

Usage Information: We collect information about how you interact with our Services, such as your IP address, device type, browser type, pages viewed, and the dates and times of your interactions.

Payment Information: If you make payments for services through our platform, we may collect payment information, including your credit card or payment card details.

User Content: Any content you submit or share through our Services, such as reviews, comments, and messages, may be collected and stored.

2. How We Use Your Information

We may use your information for the following purposes:

To provide, maintain, and improve our Services.

To process transactions and payments.

To facilitate communication between users and service providers.

To send you service-related updates, notifications, and promotional materials.

To customize and personalize your experience with our Services.

To monitor and analyze usage patterns and trends.

3. Information Sharing

We may share your information with third parties in the following circumstances:

With service providers who help us operate, maintain, and improve our Services.

With service providers who provide the services, you request through our platform.

With your consent, when you choose to share your information with other users or third-party services.

When required by law or to protect our rights, privacy, safety, or property.

In connection with the sale, merger, or acquisition of all or part of our company.

4. Your Choices

You can access, update, and delete your account information through your account settings. You can also manage your communication preferences and opt out of receiving promotional emails from us.

5. Security

We employ reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected information from a child under 18, please contact us, and we will take appropriate steps to remove the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be effective when posted on our website or app. We encourage you to review this Privacy Policy periodically.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@reliancedoorsmith.ca

Thank you for choosing Reliance Doorsmith! Your privacy is important to us, and we are committed to protecting your personal information and providing you with a safe and secure experience.